Job Details

GENERAL SUMMARY:
The Team Member has the primary responsibility for engaging in PRIMO SHIFTS; displaying the Dillas culture to his/her fellow Team Members and Customers. You power our Purpose: To Build Community through Quesadillas!
● MISSION: Deliver The Goods! - On each shift you elevate our Core Values: Good Food, Good People, and Good Times while Working Hard and Keeping It Clean!
● Use the Tools - leverage company provided materials to learn each position and stay consistent shift to shift
● Unique Experience - Deliver PRIMO Customer satisfaction during every shift
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Good Food - Primo Quesadilla Meals Every Time:
○ Accuracy - Food prepared and delivered to our Customers just how they ordered it
○ Consistency - Food prepared and delivered fresh, flavorful, and fast...in that order every time!
○ Passionate - Displays a desire to be of service and have a great attitude
2. Good People - Team, Customer, and Community Support:
○ Be Real - have a positive attitude and make eye contact with Team and Customers
○ Care - Dillas as a whole cares about the communities we serve
○ Be there - have high integrity and do what you say you're going to do...for you, your Team, and your Customers.
3. Good Times - An enthusiastic culture with recognition and accountability:
○ Engage - bring the energy and have fun with the culture that you're a part of!
○ Show initiative - don't get managed, get after it and take ownership of your position!
○ Hustle - work with a sense of purpose and sense of urgency to get things done!
4. Working Hard - Focused on priorities while constantly striving:
○ Strive - make Dillas a better place and grow into a better person. Lean into the experience and work hard to develop your super powers! We're here to support you the entire way!
○ First things first - you always put your priorities in order. Customers, Clean, Stock, and Prep!
○ Own up to it - you're accountable for your actions. Make mistakes, ask questions, learn, grow, but be great at what you can control.
5. Keepin' it Clean - Pride in what we have:
○ Go pro - be professional in how you handle yourself, have pride in your appearance, and be proud of yourself!
○ Elevate - be a part of elevating the standard in the industry by keeping the restaurant immaculate at all times
○ On it! - stay organized and productive with how you approach your work and your life.
CHARACTER TRAITS:
Empathetic. Authentic. Passionate. Positive. Integrity. Fun. Engaged.
Efficient. Accountable. Striving. Focused. Organized. Productive. Professional.
ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by a Service Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Team Members with disabilities to perform the essential functions.
● Must be 16 years of age or older
● On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
Independently Owned and Operated Franchisee of Dillas Quesadillas