Job Details

Overview

Treatment Coordinator

Reports to: Practice Manager
Key Partnerships: Billing, Clinical, Operations
Department: Operations
Salary: $17-19/hr (based on experience)
Classification: Non-Exempt
Status: Full Time

About this role: If you are team-oriented and looking for an opportunity to assist patients in our community, by providing a beautiful smile. Come join our team! You would work very closely with the dentist. You would take a big role and help patients understand the dental care that they need for their oral health. In this role, you will assist patients by providing options that most dental offices dont offer! If you enjoy high-paced, high-energy environments, you will enjoy this job!

Job Responsibilities

• The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff.
• Engage in clinical conversations with patients about treatment needs.
• Accurately prepare consent forms and obtain parental approval before treatment begins.
• Explain insurance benefits, limitations, out-of-pocket expenses, and financing options with the patient and/or parent(s) after the exam.
• Collect fees per patients insurance or visit.
• Assist the office manager with sending claims and codes.
• Understand pre-authorizations, narratives, and sending PA and intraoral pictures.
• Provide support to the Greeter and Insurance Specialist.
• Clean/maintain front office area and lobby.
• Perform other duties as assigned.

Basic Qualifications

• Education: High School graduate or equivalent
• Written and verbal communication skills
• Customer service
• Multitasking and prioritizing
• Dependability
• Problem-solving
• Ability to work under pressure
• Attention to detail
• Ability to work as a team player

Key Skills and Abilities, Characteristics of a good fit

• Knowledge of computer software applications
• Effective oral and written communication skills
• Ability to communicate effectively with patients and co-workers
• Ability to adhere to safety policies and procedures
• Ability to use good judgment and maintain confidentiality of information
• Strong written and verbal communication skills
• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to the dynamic business environment
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Strong demonstration of task completion and attention to detail
• Amazing customer service skills; great at building relationships with new people

Benefits

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

Schedule and Location

Apex Dental Nacogdoches Monday-Friday

Equal Employment Opportunity

The organization is an Equal Opportunity Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal ID: CDP100