Job Details

divh2GenAI Platform Engineer/h2pBuild the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale./ppLocation: US/EU/Canada, Hybrid or Remote Work Hours: Must have 911 AM CST overlap/ppCandidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. Candidates not within commuting distance will be considered for remote employment./ppAbout this role/ppOur team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries./ppYoull join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, youll take problems from concept to production. Youll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents./ppFlagship Agent: UpToDate Expert AI/ppIn Health, were launching UpToDate Expert AIa medical research and clinical reasoning agent that transforms the worlds most widely used point-of-care knowledge resource into a real-time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive loadwhile maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale./ppTech stack/ppYou dont need to know all of these on day one, but you should be ready to learn quickly./pulliTypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust/liliAWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions/liliDocumentDB, DynamoDB, OpenSearch, Azure AI Search/liliAzure OpenAI, AWS Anthropic, Google Gemini/liliGitHub, Confluence, Slack/li/ulpWhat youll do/pulliDesign and implement full-stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment./liliBuild developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry)./liliApply secure SDLC and privacy-by-design practices (threat modeling, least privilege)./liliCollaborate with product, UX, and domain experts to deliver customer-focused solutions with measurable outcomes./liliApply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer valuefaster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query./liliLead by example through writing high-quality, maintainable code that demonstrates engineering craftsmanship./li/ulpTeam context/pulliOrg and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents./liliCulture and Reporting: We value a manager of one mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. Youll report directly to the VP of Engineering, AI Platform./liliTeam Size and Impact: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact./liliWork setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 911 AM CST overlap. Occasional travel for team onsites/offsites as needed./li/ulpMinimum qualifications/pulli5+ years of professional software engineering experience./liliStrong full-stack development skills and cloud experience (AWS/Azure/GCP)./liliExpert in at least one, and proficient across the others:/liulliAI Agent development and evaluation/liliBackend development/liliFrontend development/liliCloud services (AWS/Azure/GCP)/liliCI/CD and Infrastructure as Code/liliSite Reliability Engineering (SRE)/liliQuality engineering / testing strategy/liliSecure SDLC and privacy by design/li/ulliProven track record delivering secure, reliable, cloud-native systems to production./liliExcellent problem-solving, ownership, and cross-functional communication./li/ulpNice to have/pulliProven ability to deliver software products independently or as part of a small, fast-paced team./liliExperience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement./liliExperience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch./liliWorked on traditional ML tasks like training, deployment, and monitoring./liliUnderstand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation./liliFamiliarity with regulatory frameworks such as SOC2, HIPAA, etc./li/ulpTo apply/ppPlease submit your resume along with a brief cover letter that includes a Statement of Exceptional Work. In your cover letter, highlight one of your most impactful projects by addressing the following:/pulliYour role and the problem space you were working in/liliThe technical and product challenges you faced, and how you addressed them/liliThe measurable impact of your work (e.g., metrics, outcomes, improvements)/li/ulpThis will help us better understand your approach to solving complex problems and the value you bring to the team./ppPlease do not include any proprietary or confidential information in your submission/ppCompensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900/ppWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request./p/div